Terms and Conditions

3.1 Account Creation

To access certain features, you must create an account. You agree to:

• Provide accurate, current, and complete information
• Maintain and update your information to keep it accurate
• Keep your password secure and confidential
• Notify us immediately of any unauthorized access
• Be responsible for all activities under your account

3.2 Account Termination

We reserve the right to suspend or terminate your account if:

• You violate these Terms
• You engage in fraudulent or illegal activities
• Your account poses a security risk
• We are required to do so by law

4.1 License to Access Content

Upon purchasing a course, we grant you a limited, non-exclusive, non-transferable license to access and view the course content for personal, non-commercial use only.

4.2 Content Restrictions

You may NOT:

• Download, copy, or distribute course materials (except as explicitly permitted)
• Share your account credentials with others
• Resell, license, or commercialize our content
• Remove copyright or proprietary notices
• Use automated tools to access or scrape our content
• Reverse engineer or attempt to extract source code

4.3 Course Availability

We strive to maintain continuous access to purchased courses. However, we reserve the right to:

• Modify or update course content
• Discontinue courses with advance notice
• Perform maintenance that may temporarily interrupt access

5.1 Pricing

• All prices are displayed in USD (or local currency where applicable)
• Prices are subject to change without notice
• Promotional pricing may be offered at our discretion
• Taxes may apply based on your location

5.2 Payment Processing

We use secure third-party payment processors (Stripe, Razorpay) to process payments. By providing payment information, you:

• Authorize us to charge the payment method provided
• Represent that you have the legal right to use the payment method
• Agree to pay all charges incurred under your account

5.3 Subscription Services

If you purchase a subscription:

• Your subscription will automatically renew unless cancelled
• You will be charged at the start of each billing period
• You can cancel at any time before the next billing cycle
• Cancellation takes effect at the end of the current billing period

6.1 Money-Back Guarantee

We offer a money-back guarantee under the following conditions:

• Request must be made within the specified guarantee period (typically 30 days)
• You must demonstrate completion of required coursework
• You must not pass the certification exam (if applicable)
• Refund requests must be submitted with appropriate documentation

6.2 Refund Process

To request a refund:

• Contact our support team at [email protected]
• Provide proof of course completion and exam results
• Allow 7-14 business days for processing

6.3 Refund Exclusions

Refunds are not available for:

• Courses completed beyond the guarantee period
• Subscription renewals (must cancel before renewal date)
• Promotional or discounted purchases (at our discretion)
• Violation of these Terms

7.1 Our Content

All content on our platform, including but not limited to:

• Videos, text, images, and graphics
• Course materials and lesson plans
• Software, code, and interactive elements
• Logos, trademarks, and branding

Is owned by or licensed to awsgenai and is protected by copyright, trademark, and other intellectual property laws.

7.2 User Content

If you submit content (comments, reviews, feedback), you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, and display such content in connection with our services.

9.1 No Warranty

Our services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied, including but not limited to:

• Warranties of merchantability or fitness for a particular purpose
• Warranties of non-infringement
• Warranties that our services will be uninterrupted or error-free

9.2 No Guarantee of Results

While we strive to provide high-quality educational content, we do not guarantee:

• That you will pass any certification exam
• That you will achieve specific learning outcomes
• That you will obtain employment or career advancement

9.3 Third-Party Content

We are not responsible for third-party websites, services, or content linked from our platform. Use of third-party services is at your own risk.

12.1 Informal Resolution

If you have a dispute with us, please contact us first at [email protected] to attempt to resolve the issue informally.

12.2 Arbitration

Any disputes that cannot be resolved informally shall be resolved through binding arbitration in accordance with applicable arbitration rules, rather than in court, except that you may assert claims in small claims court if they qualify.

12.3 Class Action Waiver

You agree to bring any disputes in your individual capacity and not as a plaintiff or class member in any purported class or representative proceeding.

16.1 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

16.2 Entire Agreement

These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and awsgenai regarding the use of our services.